All orders are dispatched via Royal Mail from my studio in St Agnes. I aim to process all your orders as quickly as possible. If you order before 2PM they are usually sent that day First Class via Royal Mail.
Standard Delivery is £1.95. Orders are sent First Class via Royal Mail. A signature is not required. Please allow 3 to 5 working days for delivery.
FREE UK standard delivery on orders over £20
You should receive your order within 3 to 5 working days.
At present I only deliver to the UK but hoping to expand that soon.
If you change your mind about an item then email me, firstname.lastname@example.org within 10 days of recieving it and I will give you details on how to return it. The item must not be used and should be returned ‘as new’. Once you have let me know your decision to return then you have 28 calendar days to return the items. When I receive the item I will refund you using the original payment method. Return of goods is at the customers expense.
I would be sad to hear that you have received any faulty goods from me but if you do find a fault with any item, please get in touch and I will give you details on how to return it. I will issue a replacement or a refund upon reciept of the faulty item and also refund you any postage costs associated with returning it.
If you have any other questions just email me at email@example.com